Privacy & Personal Information

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HL Co., Ltd. (the Company) operates a job-information search engine, provides SE services and technical development translation, and runs a nursery. These services involve handling substantial personal information. We regard appropriate protection of personal information and individual rights and interests as an important social responsibility. We commit to the rules below, establish systems to implement them, and maintain robust protection and management throughout our business.

1. Collection, use and provision of personal information

① When collecting personal information, we identify the purpose as clearly as possible and obtain consent, using lawful and fair means within the scope necessary to achieve that purpose.

② Use is limited to the purposes stated, notified or published to the individual, and measures are taken to prevent use beyond those purposes.

③ Provision to third parties or outsourced handling is conducted lawfully within the purposes to which the individual has consented.

2. Security measures

To ensure accuracy and safe use, we establish safeguards including information security measures, work to prevent unauthorized access, leakage, loss or damage, and address security deficiencies.

3. Handling complaints and inquiries

We respond appropriately and promptly to complaints and inquiries. Respecting individuals' rights, we respond lawfully and without delay to requests for disclosure, correction, deletion, or suspension of use or provision of their information.

4. Compliance with laws, guidelines and standards

We comply with applicable laws, national guidelines and other standards for appropriate personal information protection.

5. Continuous improvement of the personal information protection management system

We regularly audit the operation of our personal information protection management system, maintain and continuously improve it, and raise our standards of protection.

Personal information inquiries

HL Co., Ltd. — Personal Information Protection Office

TEL:044-280-7361

Ｅ-mail : info@hl-soft.co.jp

End of policy

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1. Business operator

HL Co., Ltd.

2. Personal information protection manager: name, department and contact

3. Purposes of use

4. Provision to third parties

The Company does not provide customers' personal information to third parties except in the following cases.

(1) With the individual's consent

(2) When required by law

(3) When necessary to protect life, bodily safety or property and obtaining consent is difficult

(4) When particularly necessary to improve public health or promote children's healthy development and obtaining consent is difficult

(5) When cooperation is needed for a national or local authority, or its contractor, to perform legally prescribed duties and obtaining consent could hinder those duties

5. Outsourced handling of personal information

We outsource some personnel and information system management. Personal information may be entrusted to contractors. We select contractors considered capable of handling it appropriately, establish contractual requirements to prevent leakage, and require appropriate management.

6. Requests for disclosure and related actions

Individuals or their representatives may request notification of purposes, disclosure, correction, addition, deletion, suspension of use, erasure or cessation of third-party provision through our inquiry office. After verifying identity or authority, we respond within a reasonable period. For details, see the procedures for disclosure requests published on our website.

7. Outsourced handling of personal information

Providing personal information is voluntary. However, if required information is not provided, we may be unable to deliver the relevant services properly.

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Disclosure of retained personal data or third-party provision records

For retained personal data or third-party provision records, we handle requests from individuals or their legal or authorized representatives for notification of purposes, disclosure, correction, addition, deletion, suspension of use, erasure or cessation of third-party provision (collectively, disclosure and related actions) using the following procedures.

(Where to submit requests)

Submit your request to the office below. We will send the necessary application form.

Request office: HL Co., Ltd. — Personal Information Protection Office

(Required forms and submission method) Complete the disclosure request form sent by the Company and submit it by post. There is no processing fee.

(Verifying identity or representative authority)

Attach a copy of an identity document, such as a driver's license. Representatives must also attach evidence of authority and a letter of authorization. After verification, these documents will be returned with the written response.

(Matters concerning retained personal data or third-party provision records)

1. Organization name

HL Co., Ltd.

2. Personal information protection manager: name, department and contact

孟 凡冬 (Management), Tel. 044-280-7361

3. Purposes of use of all retained personal data

4. Complaints about the handling of retained personal data

Please contact the office below.

4F Kase Building 101, 9-6 Higashidacho, Kawasaki-ku, Kawasaki, Kanagawa 210-0005, Japan

HL Co., Ltd. — Personal Information Protection Office